Shipping Policy

At Nexstar Store, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping guidelines below for complete transparency regarding order processing and delivery.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • During high-volume periods or promotional sales, processing times may be slightly extended.

Once your order is shipped, you will receive a shipping confirmation email with tracking details.

Shipping Timeframes

As we partner with global fulfillment providers, delivery times may vary depending on your location.

Estimated delivery times:

  • India: 5–10 business days

  • United States/Canada: 5–12 business days

  • Europe/UK: 6–14 business days

  • Other international locations: 7–18 business days

Please note these are estimates and not guaranteed delivery dates.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Free shipping may be offered during special promotions.

Order Tracking

Once your order is shipped, tracking information will be shared via email.
You can monitor your shipment status anytime using the tracking link provided.

Delivery Delays

While we work closely with our fulfillment partners to ensure timely delivery, delays may occur due to:

  • Customs clearance

  • Weather conditions

  • Courier disruptions

  • High seasonal demand

  • Incorrect/incomplete shipping information

Nexstar Store is not responsible for delays caused by third-party carriers, but we will always assist you in tracking and resolving issues.

Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details.

If an order is returned due to:

  • Incorrect address

  • Failed delivery attempts

  • Refusal to accept delivery

Reshipping charges may apply.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit:

  • Contact us within 48 hours of delivery

  • Share photos and order details

We will investigate with the courier and provide a suitable resolution (replacement or refund where applicable).

Multiple Shipments

Some orders may be shipped separately depending on product availability or warehouse location. You may receive multiple tracking numbers.

Contact Us

For any shipping-related questions, please contact our support team:

📧 Email: care@nexstar.store
📍 Nexstar Store – Customer Support Team